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The car park at Za stanicou 1537/1, 831 04 Bratislava-Nové Mesto is operated by MK & KHK Group s. r. o., Company ID 54200211, Tax ID 2121629125, VAT ID SK2121629125, who is also the seller. Contact: info@bocianparking.sk, phone +421 905 903 481. The supervisory authority is the Slovak Trade Inspection, Inspectorate for the Bratislava Region, Bajkalská 21/A, 827 99 Bratislava.
Short-term parking of your vehicle in a marked space inside a fenced, camera-monitored site, together with a transfer to the airport and back. You park the car yourself and keep the keys unless you order key storage. Additional services (washing, servicing, replacement vehicle) are provided by partners under their own terms; the operator only arranges them.
The contract is formed when you receive the booking confirmation by e-mail, including your booking code and a link to manage the booking. The booking applies to the vehicle (registration number) and dates given. The price follows the price list valid at the moment of booking and does not change afterwards, even if the price list does.
All prices are final and include VAT. We charge for every calendar day of parking, or part of one. You pay on site at arrival, in cash or by card. If you stay longer than booked, the extra days are paid when you collect the vehicle, at the daily rate in the price list.
You can cancel free of charge up to 24 hours before your planned arrival, using the link in your confirmation e-mail. After that, no refund is due. You can move the dates yourself through the link in your confirmation e-mail, within the same 24-hour window; the space type and additional services can be changed later too. The price is recalculated from the price list valid at the time of the change. A change that lowers the price is reviewed by the operator or by phone on +421 905 903 481.
This is a service tied to a specific agreed date, for which consumers have no statutory 14-day right of withdrawal from a distance contract. Instead, the free cancellation in clause 5 applies, which is more favourable to you than the statutory minimum.
The transfer is included in the parking price and uses a vehicle seating up to 6 people. Departure is arranged around your flight time; the pick-up follows your actual landing time — a delayed flight is never a reason for a surcharge. If the operator cannot provide the transfer for reasons on their side, they will arrange alternative transport at their own cost.
The site is fenced and monitored by recording cameras. This is not vehicle custody or a guarded garage: the operator is liable for damage they cause through their own fault, but not for items left in the vehicle, nor for damage caused by weather, natural events or third parties beyond their control. You must lock the vehicle.
Complaints can be made by e-mail to info@bocianparking.sk or by phone on +421 905 903 481, ideally as soon as you notice the problem and quoting your booking code. The operator will acknowledge the complaint and settle it within 30 days at the latest, informing you of the outcome in writing.
If you are unhappy with how a complaint was handled, you may first ask the operator to put it right. If the operator refuses or does not reply within 30 days, you have the right to start alternative dispute resolution. The competent body is the Slovak Trade Inspection (www.soi.sk) or another body on the list kept by the Ministry of Economy of the Slovak Republic. You can also file through the European online dispute resolution platform: ec.europa.eu/consumers/odr.
How we handle personal data, including camera recordings and vehicle registration numbers, is described in a separate Privacy policy, linked in the footer of this site.
Matters not covered by these terms are governed by the law of the Slovak Republic, in particular the Civil Code and consumer protection legislation. The operator may amend these terms; bookings already made remain governed by the wording in force when they were created.
In force from 10/09/2026